Deriv Customer Support Center
Enhance Your Trading Experience at Every Step
At Deriv, our goal is to improve your trading journey. Our expert support team is available to answer your questions and address your concerns seamlessly.
Contact Customer Support TodayConnect with Our Support Experts
Email Support
Comprehensive answers to common questions. Expect a response within one business day.
Send EmailPhone Support
Reliable support from 9 AM to 6 PM EST on weekdays, assisting with urgent and complex issues on Deriv.
Call NowHelp Center
A vast collection of articles, tutorials, and guides to help you succeed.
Access Support HubCommunity Forum
Join our community to exchange insights and resolve common challenges.
Become an integral part of our trading ecosystemContact Us Anytime
Live Chat
24/7
Available prompt assistance whenever you need it
Email Support
Ensure quality through strict control protocols.
Rapid Response — Within 24 Hours
Phone Support
Advance towards financial independence through education and empowerment programs.
09:00 – 18:00 (GMT)
Help Center
Always available
Support accessible at your convenience
Customer Support Available 24/7
1. Log In
Log into your Deriv account through the official website using your credentials.
Visit the Help Center for assistance
Support options are available via the "Help" or "Support" links typically found in the site menu or footer.
Choose Your Preferred Support Method
Reach out via live chat, email, phone, or browse self-help resources according to your needs.
4. Provide Details
For urgent matters, include your account details and a detailed explanation of your issue.
Explore our dedicated Solo Solutions platform crafted for efficient trading.
Help Center
Access our comprehensive help articles and tutorials for educational resources.
Access ResourceCommunity Forums
Join a lively trading community to exchange strategies, tips, and insights with fellow traders.
Access ResourceBoost Your Profits with Our Expert Support Team.
Share Your Feedback: Send us your suggestions, updates, or concerns to help us improve.
Provide Your Details: Share your account info and relevant /images to enable effective support.
Select Your Contact Option: Use live chat for urgent questions and email for detailed inquiries.
Begin with the Help Center for quick responses before contacting support.
Prepare Your Data: Gather necessary account details, transaction records, and screenshots to expedite support.
Support Help: If your initial query isn't addressed promptly, try reaching out again via the same or a different communication method.